Romer Labs, a global player in food safety, is a leading provider of diagnostic solutions for the agricultural, food and feed industry. Our broad range of innovative tests and services play a pivotal role in integrated food safety solutions. We develop, produce and market test kits and services for detecting food allergens, food pathogens, genetically modified ingredients, mycotoxins and veterinary drug residues using state of the art technology. Romer Labs is part of ERBER Group.
To further secure our rapid growth we are looking for the right woman or man to fill our vacant position as
PRODUCT Support Specialist
These are the tasks we trust in you:
Provide technical support to customers, sales staff and customer service group including on-site visits.
Develop new application protocols for specific product needs (e.g. validation of new product matrices).
Develop and present technical presentations at industry meetings, seminars and webinars.
Ability to troubleshoot products and design and execute experimental protocols using basic knowledge of chemistry, lab techniques, equipment and computer software as well as properly document results.
Administer the product training program for products under their supervision.
Support new product introductions by supporting R&D through the Design process, validation studies, beta site studies and staff/customer training.
Travel is expected to be about 30%.
To leave real 'foodprints' with us you need the following skills:
Minimum of a Bachelors of Science in related field.
Resent college graduate (with minimal lab experience) required but 1-2 years’ experience is preferred
Working knowledge of quality control and quality assurance programs.
Must have an analytical background with experience in troubleshooting.
Excellent computer and research skills.
Very good written and verbal communication skills.
Ability to troubleshoot issues with products and services
Effectively communicate with others regarding technical product and market issues
Keen awareness of product and technical performance issues
What do we stand for? We are Pioneers, Partners and Performers!
100% of trust in you and your skills in advance
Structured on-boarding program for a good start into your new job
Room to maneuver and for your personal development
Exciting and challenging tasks in an international environment
Strong support from your own and other teams across our organization
Internal and external development programs
Unique company culture, on first name terms from trainee to CEO
Your type of employment: 40 hours/week, full-time, permanent contract
This position is available immediately however, we are happy to consider your notice period or your desired start date.
Based on your classification in our ERBER Group career model, your professional experience and your qualification, we offer you an attractive total compensation package that includes company paid medical, dental, vision, life insurance, and 4% 401K match.
Are you ready to leave real 'foodprints‘ with us? We are looking forward to your online application.
Do you have any questions? Please contact:Ms Elissa COLEMAN at firstname.lastname@example.org
Or visit our website: www.romerlabs.com