Romer Labs, a global player in food safety, is a leading provider of diagnostic solutions for the agricultural, food and feed industry. Our broad range of innovative tests and services play a pivotal role in integrated food safety solutions. We develop, produce and market test kits and services for detecting food allergens, food pathogens, genetically ingredients, mycotoxins and residues using state of the art technology. Romer Labs is part of ERBER Group.
To further secure our rapid growth and at your earliest convenience we are looking for the right woman or man to fill our vacant position as
Customer Service LEAD
These are the tasks we trust in you:
Accomplishes customer service objectives by training, assigning, scheduling, coaching, counseling, and disciplining employees.
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.
Determines customer service requirements by maintaining contact with customers.
Providing help desk resources and technical advice
Maintains customer satisfaction by providing problem-solving resources; managing staff.
To leave real 'foodprints' with us you need the following skills:
Managing People and Processes Remotely
Relevant education or work experience.
What do we stand for? We are Pioneers, Partners and Performers!
A task with development potential and a high dose of trust in your capabilities
Exciting and challenging European and global tasks
Internal and external development programs
Unique company culture and first name terms from trainee to CEO
You will be based in Newark (United States of America)
Your type of employment: hours/week, full-time, permanent contract
Based on your classification in our ERBER Group career model, your professional experience and your qualification, we offer you an attractive total compensation package that includes employer paid medical, dental, vision, life insurance, and 4% 401K match.
Are you ready to leave real 'foodprints‘ with us? We are looking forward to your online application.
You have questions? Please contact:Ms Elissa Coleman at firstname.lastname@example.org
Or visit our website: www.romerlabs.com